Intake Process

Intake is the first step to accessing services at Christian Counselling Ottawa. At intake, you will be asked a few questions to ensure that your counsellor’s area of expertise, availability, and location match your own needs and preferences as closely as possible.

Our Client Care Coordinator will set your fee per session using a sliding scale based on your gross household income and the number of people living on that income. It is important that you discuss with her any health insurance or EAP coverage that you intend to use.

Should you require immediate intervention, please call the Ottawa Mental Health Crisis line at (613)722-6914 or 911. For clergy members in crisis, please call One Way Ministries at (613)867-2796.


**Our current waitlist stands at 3+ months with daytime availability and 6+ for clients whose schedules can only accommodate evening sessions**

Additionally, we are not currently able to accept intakes for any family sessions or individual youth clients below the age of 16.

Your patience is appreciated while we do our very best to address the drastically increased volume of new clients.

Thank you.